SHIPPING

 

Shipping
We're dedicated to enhancing your shopping experience by offering both convenient and cost-effective delivery options. Our shipping rates are calculated at checkout to ensure you receive the best rates in real-time. Your orders will be shipped via either a reliable courier service or Australia Post. Expect your orders to be dispatched within 2-5 business days.

 

Local Delivery
Whether you're shopping online or visiting our physical store, we offer a range of delivery solutions to suit your needs. Our dedicated Palms trucks provide weekly deliveries covering Sydney's Northern Beaches and the Sydney Metro Area. From homewares and furniture to pots, plants, and bulk landscaping items, our delivery service covers a wide spectrum of products. For all online orders, delivery charges are calculated automatically at checkout. After placing your order, you will receive a confirmation email containing the details of your purchase.  Our dedicated team will then process your order within 24 hours and will contact you to coordinate the delivery of your order.

 

Click & Collect
We are pleased to offer a complimentary click-and-collect service for all items purchased on the Palms Nursery & Homewares online store. To take advantage of this convenient option, simply select the products you wish to purchase and add them to your shopping cart. Once your selections are complete, proceed to checkout and choose ‘store pickup'. After placing your order, you will receive a confirmation email containing the details of your purchase. Our dedicated team will process your order within 24 hours and will promptly notify you via email or text message once your items are ready for collection. For order collection, please make your way to our store located at 327 Mona Vale Road, Terrey Hills, NSW 2084. It is essential to present a copy of your click-and-collect confirmation email, which includes your order number. If someone else is collecting the order on your behalf, kindly ensure they have a copy of the original click-and-collect confirmation email.